Gallery Plus Privacy Policy

This privacy policy sets out how we use and protect any information that you give us. We are committed to ensuring that your privacy is protected and that your data is kept safe.

What we do with your information

When you purchase something from us via telephone, email, or via the Trevor Woods Contemporary Art website, as part of the buying and selling process, we collect the personal information you give us. This includes your name, address, phone number and email address, and having this information allows us to send your purchased goods to you.

What we collect

We may collect the following information: Your name; contact information including email address, postal address and phone number; information about your use of our site, including details of your visits, such as pages viewed and the resources you access; information provided voluntarily by you, for example, when you register for our newsletter.

*Please note, we do not store any of our customers’ debit or credit card details.

Where we store your information

We store personal information on our database and as outlined below:

Mailchimp

Mailchimp is a marketing automation platform and we use it to send out our marketing emails. When you subscribe to our newsletter, we store your name, email address, and any particular interests on Mailchimp.

Livemail

We use Livemail for all our business email. If you contact us, your email address and email content will be stored on Livemail’s servers. When you place an order via the Trevor Woods Contemporary Art website, Gallery Plus receives a confirmation email. In this email we receive your name, email address, billing and shipping address, as well as details of your order.

PayPal

We use Paypal for any purchases directly from the Trevor Woods Contemporary Art website. When you place an order via the Trevor Woods Contemporary Art website, your name, email address, billing and shipping address, as well as details of your order are stored on Paypal’s website.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We use your information to process and send out your online orders. We send promotional emails about new products, forthcoming exhibitions, preview invitations, or other information which we think you may find interesting using the email address which you have provided. In the future, we may use the information to customise the website according to your interests. We may use the information to improve our products and services.

Security

We have in place all reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online and we are dedicated to keeping this safe. However, the internet is never totally secure and therefore we cannot 100% guarantee the security of data that you choose to send us electronically and sending us such information is entirely at your own risk. If we find there has been an unlawful data breach of our database, or the databases of a third party data processor, we will report it to any relevant authorities within 72 hours, and we will also contact anybody whose data has been affected.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administration fee will be payable.

If you believe that any information we are holding in relation to you is incorrect or incomplete, please let us know as soon as possible. We will promptly correct any information found to be incorrect.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Trevor and Joanna Woods, Gallery Plus, Warham Road, Wells-next-the-Sea, Norfolk, NR23 1QA. Alternatively you may contact us by email at info@gallery-plus.co.uk