Frequently Asked Questions
 
We hope the following information is helpful, but if there is anything else you would like to know, please don't hesitate to contact us by email or by calling 01328 711609.
 
 

| Purchasing from this website

Your purchase is made through our Gallery Plus PayPal Account. We use PayPal's Shopping Cart to process payments. It's easy to use, completely secure and you can pay with any major credit/debit card, or with your PayPal account.

Simply click the Add to Cart button under the item you'd like to purchase and you'll be taken to PayPal's Shopping Cart page. If you'd like to purchase more than one item, you may click the Continue Shopping button on the PayPal page. Once you have all items you'd like to purchase in your Shopping Cart, simply follow the instructions from there.

We can also accept payment by most debit or credit cards (not American Express) over the telephone at Gallery Plus, or by BACS direct to our bank account. Please call 01328 711609.

 

| Delivery

P&P pricing is based on delivery to UK mainland addresses. If you live outside the UK, please contact us for a quote before placing your order.

We aim to process your order within three working days and will email you to confirm when your order has shipped. We appreciate if you can let us know when your parcel has arrived.

There is a flat UK postage rate of £4.50 per order for first class standard delivery.
This will be added on automatically when you go through the PayPal checkout.
(NB If you spend over £115 in one transaction the p&p rate will jump to £15 (due to our PayPal pricing structure for other items), but don't worry, we'll refund you the difference!)

If you require special delivery or have any queries regarding delivery please contact us before proceeding through PayPal.

 

| Notes

Colour reproduction of the artwork on this website is as close as we can make it on screen, but please be aware that there may be a slight variation. All measurements shown are approximate.

Please let us know if you would like further details or more photos of any item.

 

| Returns, exchanges and refunds

We can accept returned items that do not meet your expectations (except earrings, due to hygiene reasons) if returned to us in perfect condition and within seven days of receipt. Please advise us immediately upon receipt if you wish to return an item. Any item returned to Gallery Plus is at your own expense and risk. We recommend that you send returns by Recorded delivery and ensure you retain proof of postage, as we cannot be held responsible for returns that go missing.

Items should be returned to:
Gallery Plus, Warham Road, Wells-next-the-sea, Norfolk, NR23 1QA.

  • Items must be returned in perfect, unworn condition.

  • Earrings are not returnable due to hygiene reasons.

  • Items purchased as gifts can only be refunded to the original cardholder.

  • Shipping costs are non-refundable.

 

| Security and Privacy

You can be assured that the PayPal Shopping Cart is a completely secure payment method. Your contact information, including your email address and postal address, is used solely by Gallery Plus for the purpose of completing and delivering your order. Financial information, including your card details, will be used solely by PayPal to process your order.

You can be assured that your details will never be passed to anyone else.

We are signed up to and fully compliant with the PCI DSS (Payment Card Industry Security Standards Council), as required by law for any person or business selling on the internet.
You may click the Trustwave logo below to view our certificate:

We have extensively tested this website and we are confident that everything is in order. However, if you find any anomalies or have any general feedback, please let us know.

 

■  SELECTED AS ‘ONE TO WATCH’ IN THE BEST OF NORFOLK
■  
NOMINATED AND FINALIST IN THE NORFOLK ARTS AWARDS ‘EDP PEOPLE’S CHOICE’
■  
WINNER OF NORTH NORFOLK THE GUIDE'S ‘BEST GALLERY’ AWARD
■  RECOMMENDED BY TIME OUT NORFOLK & SUFFOLK – ‘BEST INDEPENDENT SHOPS’
■  SELECTED FOR ‘COOL PLACES NORTH NORFOLK COAST’ TRAVEL-GUIDE SERIES
 

Gift Vouchers available - please email, phone, or pop into the gallery.

 
Gallery Plus, Warham Road, Wells-next-the-sea, Norfolk, NR23 1QA.
On the A149 Coast Road at the junction to Warham, Wighton and Walsingham
 
All content © 2016 Gallery Plus. All artwork © to the originating artist.
Trevor Woods and Joanna Woods Trading as Gallery Plus
Gallery Plus VAT Registration Number 985 9222 70
 WEBSITE BY GALLERY PLUS